This Refund Policy explains the terms and conditions under which REDVOO LIMITED (“we”, “us”, “our”) provides refunds for products or services purchased through [www.redvoo.com] (the “Website”). By making a purchase on our Website, you agree to abide by this refund policy.
1. Refund Eligibility
Our refund policy varies depending on the type of product or service you have purchased. Please review the specific terms below:
if you encounter technical issues that prevent you from accessing or using the product, please contact us for assistance.
2. How to Request a Refund
To request a refund, please follow these steps:
Contact our customer support team at +1 347-667-7218.
Provide your order number and a detailed explanation of the reason for the refund request.
We will review your request and respond with further instructions.
3. Processing Refunds
Refunds, if approved, will be processed using the original payment method used for the purchase. Please note that it may take 7 days for the refund to appear in your account, depending on your financial institution.
4. Exclusions
Certain products, services, or promotional offers may not be eligible for refunds. These exclusions will be clearly stated on our Website or in the product/service description.
5. Changes to This Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on our Website, and the “Last Updated” date will be revised.
6. Contact Us
If you have any questions or concerns about this Refund Policy, you can contact us at:
Email: contact@redvoo.com
Adress: Unit 2A, 17/F, Glenealy Tower No.1 Glenealy. Central Hong Kong
Tel : +1 (234) 529-40